We are committed to helping you create the perfect dining atmosphere, and our return policy is designed to ensure your satisfaction.
- Return Eligibility: You may request a return or exchange within 7 days of delivery. Items must be in their original, unused, and undamaged condition, with all tags and original packaging intact.
- Damaged/Defective Items: If you receive a damaged or incorrect product, please notify us within 48 hours of delivery with photographic evidence. We will arrange for a replacement or a full refund.
- Process: Contact our support team with your order number. Once our team verifies the condition of the returned item, we will proceed with your request.
- Refunds: Approved refunds are processed within 10-15 working days via your original payment method (Bank Transfer, EasyPaisa, or Store Credit).
- Non-Returnable Items: Custom-made or personalized restaurant decor items cannot be returned unless they are found to be defective upon arrival.